Effective Date: 23 June 2025

At Omne Hub Sdn. Bhd. , along with our subsidiaries, affiliates, and license partners (collectively referred to as “MYPUDO,” “we,” “our,” or “us”), we are committed to protecting your personal data in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
This Privacy Policy outlines how we collect, manage, store, and disclose your personal data, and explains your rights as a data subject.

This Privacy Policy outlines how we collect, manage, store, and disclose your personal data, and explains your rights as a data subject.

1. How We Collect Your Personal Data

We may collect your personal data through various channels, including when you:

• Use our courier, logistics, or delivery services
• Interact with our website or digital platforms
• Contact us via phone, email, or customer support
• Subscribe to newsletters, promotions, or updates
• Are identified as a sender or recipient of a parcel

Types of personal data collected may include:

• Name, contact number, email address, residential/business address
• Identity documents (e.g., NRIC, passport)
• Payment information (credit card data is not retained post-processing)
• Business/company details (if acting on behalf of a company)
• Application details for licensing opportunities
• Communication history and service records

2. Why We Use Your Personal Data

Your personal data may be used for the following purposes:

• Fulfillment of delivery services (domestic and international)
• Managing bookings, delivery instructions, and payments
• Improving service efficiency and user experience
• Sending updates, offers, or promotions (with prior consent)
• Complying with legal or regulatory requirements
• Exercising or defending legal rights
• Any other purpose consistent with the original collection intent or as permitted by law

3. Sharing of Personal Data

We may disclose your data to:

• Our group companies, licensees, and authorised partners
• Third-party logistics providers and agents (local and overseas)
• Regulatory bodies and government authorities as required
• IT service providers and system contractors

All third parties are required to uphold strict confidentiality and data protection standards.

We do not sell or commercially exploit your personal data.

4. Data Protection and Storage

We apply comprehensive security measures to protect your personal data, including:

• SSL encryption for secure online transactions
• Restricted system access for internal data handling
• Confidentiality agreements with employees and partners

We retain your data only as long as necessary for its intended purpose or as legally required.

5. Use of Cookies on Our Website

Our website uses cookies to:

• Remember user preferences and settings
• Facilitate efficient booking processes
• Analyse user engagement and site performance

You may disable cookies via browser settings; however, some site functions may be affected.

6. Your Rights Under the PDPA

Under the PDPA, you have the right to:

• Request access to your personal data
• Request correction of inaccurate or outdated data
• Withdraw consent for data processing (where applicable)

To exercise your rights, please contact us (details below). A nominal fee may apply for access requests as permitted by law.

7. Policy Updates

We may revise this Privacy Policy periodically to reflect regulatory changes or operational updates.
The most recent version will always be available on our website.

8. Contact Details

Omne Hub Sdn. Bhd. (201601025038 (1195977P) )
(Headquarters)
A2-2, Block A, Jalan PJS 8/15,
Dataran Mentari,
46150 Petaling Jaya, Selangor, Malaysia
Phone: +6011-171 8033
Email: enquiry@mypudo.com.my
Website: www.mypudo.com.my

9. Unsubscribing from Communications

If you no longer wish to receive promotional messages, you may:

• Click the “unsubscribe” link in any of our marketing emails
• Email us at: enquiry@mypudo.com.my